Cancellation Policy

Studio Package Use Policy

  • All Group Mat, Apparatus, Yoga, and Precision Barre class packages expire 60 days from the date of the first class attended.
  • 6 Packs of Private, Duet, and Trio lessons expire 60 days from the date of the first lesson.
  • 10 Packs of Private, Duet, and Trio lessons expire 90 days from the date of the first lesson.

NO EXEPTIONS

Studio Cancellation Policy

  • It IS studio policy to take a class off your package if you do not notify us that you plan to cancel your attendance.
  • All private/duet/trio lessons cancelled without 24 hours notice are subject to a $25 fee.
  • Private/duet/trio lessons cancelled the 'day of' are charged as a full lesson.

Storm Day Policy

  • School Cancellation does NOT mean that classes are cancelled.  Please LOOK at the online schedule and check your email to see if your class has been cancelled.
  • If you cannot make it to your group class, YOU MUST let us know. Our regular cancellation policy applies.
  • Private lessons ALWAYS require a cancellation.  We will shorten the window to 12 hours rather than 24 hours in the event of a storm. Otherwise the regular cancellation policy always applies.

You can cancel your appointment or class via the online software,
email, phone or text. 
We do understand that sometimes there are circumstances beyond your control. 
If this is the case, let us know.

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